Customer… No, PEOPLE Care

January 24, 2017 — 4 Comments

What actually separates a good business from a great business? Is it the amount of money it nets at the end of the year? Possibly… if it’s being judged by some narrow minded, numbers crunching, penny pinching, never get out of my comfy chair except to take a shit on my golden toilet “leader” out there. Now don’t get me wrong, I am a business man myself. Numbers are very important to me, and that bottom line is critical to being able to achieve what I feel is considered success. However, success to me is something so much more than just the bottom line.

Success is a numbers thing, but it’s the important numbers that matter to me.  For example, the gross amount of people that I can make an impact on through my business every year. And by gross I don’t mean that creepy guy on the train who has one hand down his pants, and the other one on his iPhone taking a video of you, who is pretending not to look at him.  By gross (it’s a business term, I swear, you can look it up), I mean the absolute total amount of people I can make an impact on.  The higher the total gross, the more people I can help through my business.  That brings us to our next business word (who knew you would be getting a business degree by reading my blog?) which is the term “net.”

By definition, net is free from deductions and is what’s remaining after loss.  So when talking about making an impact on people, unfortunately there will be those who fall off.  Everyone might see the light, but not everyone will walk towards it.  However, the ones who do walk towards the light will forever have their lives changed.  Ultimately, this is what success means to me.  Do I want fancy cars, nice clothes, and a mansion in Hawaii?  Ummm…. do you know that saying there is no such thing as a dumb question?  Well that right there is one, because OF COURSE I DO!  However, that’s not success to me.  Maybe financial success, but not life success (except for the whole living in Hawaii part, that’s life success to me).

Everyone might see the light, but not everyone will walk towards it.

You might be asking yourself right now, what the fu*k is Mike talking about?  Well, here it is… PEOPLE CARE.  Alright well it might not be as catchy as “customer care” in the world of business, but  it has so much more value in the meaning.  It’s a simple concept, that is often overlooked by a lot of people.  Care for people, and care for everyone.  That’s about it.  Do the little things that will make an impact on someone, because you never know how that impact is going to change their life.  Go the extra mile, take the extra step, spend the extra few minutes and make an ordinary encounter something of an extraordinary experience.  You never know who’s life you’re going to change.  Thank you for reading.

4 responses to Customer… No, PEOPLE Care


    Great content & message coach! You’re good people Mike. I’m blessed that our paths crossed. You’re something kind of special. Keep up the great work amigo.

    Liked by 1 person


      Thanks Joe! The most important part of what I do is getting the opportunity to meet amazing and inspiring people like you. Thank you for your support, and as always, thank you for your service to this great country!



    Comfy chair 😂 Loving the blogs; they really showcase your personality and offer great insight into how you, a business owner and trainer/life coach, views fitness.


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